We aim to dispatch orders within 2 working days of receiving your wonderful order.

Please note that during busy periods there may be a delay. This will include product launches and sales. You will receive an email when your item has been wrapped and handed over to the postie. 

Please note that we sadly can't combine orders. We have employed a team of super fast Ninja-style packers which means we are rarely able to intercept parcels before they're wrapped up.  

All orders within the UK are sent via Royal Mail 48 hour tracked. 

Please note that delays in the service of Royal Mail are out of our control. If you haven't received your order within their specified time frame of 3-4 working days, we ask that you allow an additional 4 working days before you get in touch with us, this just allows their service a little more time to catch up before we would consider your parcel lost.

For Europe, 10 working days.

For others 16 working days.

Please note that delays with customs processing within Australia, New Zealand and the U.S.A are not within our control. This may add additional time before delivery is successful.

These estimated transit times are based on previous customer feedback.

You can upgrade your delivery if your delivery address is within the U.K mainland to Express Shipping. Please note that your order must be placed before 12pm to qualify for this, otherwise it will be considered to have been placed the following working day. The aim is for this to arrive within the next working day, however, this service is not guaranteed, as there may be unexpected delays within the network. 

'Next Working Day' is for England only, for residents in Scotland and Northern Ireland this service is a 2 working day leadtime. DPD does not deliver on a Saturday or a Sunday, so if you order before 12pm on a Friday, it will not arrive until Monday. 

Mutha.Hood is based in the U.K. If you live in a country where duty is payable on goods sent from the U.K, please note that this is not included within the cost of the item. i.e we do not charge you VAT at checkout, as we know you will be charged this on receipt of the goods.


Thank you so much for supporting small